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Credit reporting

Complaint 18925278 Ofg Bancorp

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Puerto Rico 00771
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 1, 2025Complaint received
  2. Jan 22, 2026Sent to Ofg Bancorp (52 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ofg Bancorp complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRIn progressYes
Aug 17, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Aug 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Aug 4, 2026Credit cardsProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPRExplainedYes
Jul 29, 2026Auto loans & leasesProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPRExplainedYes
Jul 20, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Apr 10, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportARExplainedYes
Jul 17, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
May 7, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jan 13, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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