Case file
Credit cards
Complaint 14803539 Synovus Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 22, 2025Complaint received
- Jul 22, 2025Sent to Synovus Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synovus Bank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 16, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | MA | Explained | Yes |
| Jan 6, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
| Dec 10, 2025 | Credit cards | Problem when making paymentsProblem during payment process | TN | Explained | Yes |
| Nov 22, 2025 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | WI | Explained | Yes |
| Nov 16, 2025 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Oct 30, 2025 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Oct 25, 2025 | Credit cards | Problem when making paymentsProblem during payment process | CO | Money back | Yes |
| Aug 30, 2025 | Credit cards | Problem when making paymentsProblem during payment process | IL | Money back | Yes |
| Aug 6, 2025 | Credit cards | Problem when making paymentsProblem during payment process | IN | Explained | Yes |
| Jul 24, 2025 | Credit cards | Problem when making paymentsProblem during payment process | ND | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.