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Student loans

Complaint 1488229 Van Ru Credit

Fixed
Product
Student loan · Non-federal student loan
Detail
Trouble with how payments are handled
From
Indiana 46130
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jul 27, 2015Complaint received
  2. Jul 31, 2015Sent to Van Ru Credit (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Van Ru Credit complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 28, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledTXExplainedYes
Mar 11, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceMIFixedYes
Mar 10, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceMIFixedYes
Mar 4, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsNCFixedYes
Jan 31, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsNCFixedYes
Oct 26, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledWAFixedYes
Aug 2, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedMIExplainedYes
Jun 28, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedPAFixedYes
Jun 1, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledFLFixedYes
Jun 1, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceVAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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