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Case file

Prepaid & gift cards

Complaint 15214415 Current

Explained
Company
Current
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Illinois 61008
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 11, 2025Complaint received
  2. Aug 11, 2025Sent to Current
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Current complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
May 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardSCExplainedYes
Jan 13, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Dec 19, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
Sep 1, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
May 20, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTNExplainedNo
Mar 21, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Nov 25, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Apr 1, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardVAExplainedYes
Nov 21, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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