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Case file

Prepaid & gift cards

Complaint 18182949 Current

Explained
Company
Current
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Kentucky 40505
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 19, 2025Complaint received
  2. Dec 19, 2025Sent to Current
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Current complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKYExplainedYes
May 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardSCExplainedYes
Jan 13, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Sep 1, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Aug 11, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
May 20, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTNExplainedNo
Mar 21, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Nov 25, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Apr 1, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardVAExplainedYes
Nov 21, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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