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Student loans

Complaint 1539832 National Education Servicing

Explained
Product
Student loan · Non-federal student loan
Detail
Can't get flexible payment options
From
Delaware 19711
Filed by
Fax
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 27, 2015Complaint received
  2. Sep 8, 2015Sent to National Education Servicing (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Education Servicing complaints about can't repay my loan

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsDEExplainedYes
Aug 20, 2015Student loansCan't repay my loanCan't temporarily postpone paymentsMAExplainedYes
Apr 2, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsILFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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