Case file
Bank accounts
Complaint 15477713 Busey Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 23, 2025Complaint received
- Aug 23, 2025Sent to Busey Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Busey Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Money back | Yes |
| Apr 4, 2024 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Jan 6, 2024 | Bank accounts | Closing an accountCan't close your account | IL | Money back | Yes |
| Dec 13, 2023 | Bank accounts | Closing an accountCan't close your account | IL | Explained | Yes |
| Sep 9, 2023 | Bank accounts | Closing an accountCompany closed your account | IL | Money back | Yes |
| Mar 7, 2023 | Bank accounts | Closing an accountFees charged for closing account | IL | Money back | Yes |
| Apr 15, 2022 | Bank accounts | Closing an accountCan't close your account | IL | Explained | Yes |
| Feb 14, 2022 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
| Dec 14, 2021 | Bank accounts | Closing an accountCan't close your account | IL | Money back | Yes |
| Dec 7, 2021 | Bank accounts | Closing an accountFunds not received from closed account | IL | Money back | Yes |
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