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Bank accounts

Complaint 7992988 Busey Bank

Explained
Company
Busey Bank
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
Illinois 620XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 13, 2023Complaint received
  2. Dec 13, 2023Sent to Busey Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Busey Bank complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Jan 3, 2026Bank accountsClosing an accountFunds not received from closed accountFLMoney backYes
Aug 23, 2025Bank accountsClosing an accountCompany closed your accountILExplainedYes
Apr 4, 2024Bank accountsClosing an accountCan't close your accountNCExplainedYes
Jan 6, 2024Bank accountsClosing an accountCan't close your accountILMoney backYes
Sep 9, 2023Bank accountsClosing an accountCompany closed your accountILMoney backYes
Mar 7, 2023Bank accountsClosing an accountFees charged for closing accountILMoney backYes
Apr 15, 2022Bank accountsClosing an accountCan't close your accountILExplainedYes
Feb 14, 2022Bank accountsClosing an accountCompany closed your accountILExplainedYes
Dec 14, 2021Bank accountsClosing an accountCan't close your accountILMoney backYes
Dec 7, 2021Bank accountsClosing an accountFunds not received from closed accountILMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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