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Student loans

Complaint 1553407 Sunrise Credit Services

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
Tennessee 38451
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Sep 4, 2015Complaint received
  2. Sep 10, 2015Sent to Sunrise Credit Services (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sunrise Credit Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 9, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledPAExplainedYes
Feb 5, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanMAExplainedYes
Feb 4, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanMAExplainedYes
Oct 1, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedILExplainedYes
Jun 24, 2015Student loansDealing with my lender or servicerNeed information about my balance/termsPAExplainedYes
Jun 10, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceOKExplainedYes
Apr 6, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
Sep 27, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledPAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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