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Student loans

Complaint 1824188 Sunrise Credit Services

Explained
Product
Student loan · Non-federal student loan
Detail
Trouble with how payments are handled
From
Pennsylvania 19083
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 9, 2016Complaint received
  2. Mar 14, 2016Sent to Sunrise Credit Services (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sunrise Credit Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 5, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanMAExplainedYes
Feb 4, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanMAExplainedYes
Oct 1, 2015Student loansDealing with my lender or servicerDon't agree with fees chargedILExplainedYes
Sep 4, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceTNExplainedYes
Jun 24, 2015Student loansDealing with my lender or servicerNeed information about my balance/termsPAExplainedYes
Jun 10, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceOKExplainedYes
Apr 6, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
Sep 27, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledPAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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