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Student loans

Complaint 1554126 Genesis Lending

Explained
Product
Student loan · Non-federal student loan
Detail
Qualify for a better loan than offered
From
California 91706
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Sep 6, 2015Complaint received
  2. Sep 6, 2015Sent to Genesis Lending
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Genesis Lending complaints about getting a loan

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2019Student loansGetting a loanFraudulent loanFLExplainedYes
Dec 22, 2018Student loansGetting a loanConfusing or misleading advertisingTXExplainedYes
Sep 21, 2018Student loansGetting a loanConfusing or misleading advertisingAZExplainedYes
May 18, 2017Student loansGetting a loanFraudulent loanCAExplainedNo
Sep 30, 2016Student loansGetting a loanQualify for a better loan than offeredFLExplainedYes
Oct 28, 2015Student loansGetting a loanQualify for a better loan than offeredCAExplainedYes
Jul 20, 2015Student loansGetting a loanQualify for a better loan than offeredCAExplainedYes
Jul 13, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes
Jun 3, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes
Jun 3, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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