Case file
Student loans
Complaint 2140765 Genesis Lending
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Qualify for a better loan than offered
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Sep 30, 2016Complaint received
- Sep 30, 2016Sent to Genesis Lending
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Genesis Lending complaints about getting a loan
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 20, 2019 | Student loans | Getting a loanFraudulent loan | FL | Explained | Yes |
| Dec 22, 2018 | Student loans | Getting a loanConfusing or misleading advertising | TX | Explained | Yes |
| Sep 21, 2018 | Student loans | Getting a loanConfusing or misleading advertising | AZ | Explained | Yes |
| May 18, 2017 | Student loans | Getting a loanFraudulent loan | CA | Explained | No |
| Oct 28, 2015 | Student loans | Getting a loanQualify for a better loan than offered | CA | Explained | Yes |
| Sep 6, 2015 | Student loans | Getting a loanQualify for a better loan than offered | CA | Explained | No |
| Jul 20, 2015 | Student loans | Getting a loanQualify for a better loan than offered | CA | Explained | Yes |
| Jul 13, 2015 | Student loans | Getting a loanCan't qualify for a loan | CA | Explained | Yes |
| Jun 3, 2015 | Student loans | Getting a loanCan't qualify for a loan | CA | Explained | Yes |
| Jun 3, 2015 | Student loans | Getting a loanCan't qualify for a loan | CA | Explained | Yes |
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