Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 3107724 Genesis Lending

Explained
Product
Student loan · Private student loan
Detail
Confusing or misleading advertising
From
Texas 77081
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 22, 2018Complaint received
  2. Jan 14, 2019Sent to Genesis Lending (23 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Genesis Lending?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Genesis Lending's record

More Genesis Lending complaints about getting a loan

ReceivedAboutIssueStateAnswerOn time
Jan 20, 2019Student loansGetting a loanFraudulent loanFLExplainedYes
Sep 21, 2018Student loansGetting a loanConfusing or misleading advertisingAZExplainedYes
May 18, 2017Student loansGetting a loanFraudulent loanCAExplainedNo
Sep 30, 2016Student loansGetting a loanQualify for a better loan than offeredFLExplainedYes
Oct 28, 2015Student loansGetting a loanQualify for a better loan than offeredCAExplainedYes
Sep 6, 2015Student loansGetting a loanQualify for a better loan than offeredCAExplainedNo
Jul 20, 2015Student loansGetting a loanQualify for a better loan than offeredCAExplainedYes
Jul 13, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes
Jun 3, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes
Jun 3, 2015Student loansGetting a loanCan't qualify for a loanCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience