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Case file

Prepaid & gift cards

Complaint 15589744 Card

Explained
Company
Card
Product
Prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
Florida 33056
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 28, 2025Complaint received
  2. Aug 28, 2025Sent to Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2025Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountCAExplainedYes
Jul 18, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCOExplainedYes
Feb 29, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSCExplainedYes
Jan 12, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineKSExplainedYes
Nov 16, 2023Prepaid & gift cardsTrouble using the cardProblem with direct depositNEExplainedYes
Nov 15, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Apr 9, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAFixedYes
Jan 17, 2022Prepaid & gift cardsTrouble using the cardProblem with direct depositNYFixedYes
Oct 31, 2021Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMNCMoney backYes
Jul 7, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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