Case file
Prepaid & gift cards
Complaint 5428357 Card
Fixed- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble using the card to spend money in a store or online
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Apr 9, 2022Complaint received
- Apr 9, 2022Sent to Card
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Card complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 28, 2025 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | FL | Explained | Yes |
| Jun 24, 2025 | Prepaid & gift cards | Trouble using the cardProblem with a check written from your prepaid card account | CA | Explained | Yes |
| Jul 18, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | CO | Explained | Yes |
| Feb 29, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | SC | Explained | Yes |
| Jan 12, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | KS | Explained | Yes |
| Nov 16, 2023 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | NE | Explained | Yes |
| Nov 15, 2023 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | TX | Explained | Yes |
| Jan 17, 2022 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | NY | Fixed | Yes |
| Oct 31, 2021 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | NC | Money back | Yes |
| Jul 7, 2021 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | PA | Explained | Yes |
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