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Case file

Prepaid & gift cards

Complaint 4861462 Card

Money back
Company
Card
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
North Carolina 28112
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 31, 2021Complaint received
  2. Oct 31, 2021Sent to Card
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Card complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMFLExplainedYes
Jun 24, 2025Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountCAExplainedYes
Jul 18, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCOExplainedYes
Feb 29, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSCExplainedYes
Jan 12, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineKSExplainedYes
Nov 16, 2023Prepaid & gift cardsTrouble using the cardProblem with direct depositNEExplainedYes
Nov 15, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Apr 9, 2022Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAFixedYes
Jan 17, 2022Prepaid & gift cardsTrouble using the cardProblem with direct depositNYFixedYes
Jul 7, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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