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Credit cards

Complaint 15836213 KeyBank

Explained
Company
KeyBank
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
New York 13440
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 10, 2025Complaint received
  2. Sep 11, 2025Sent to KeyBank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueINExplainedYes
Sep 5, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 26, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Aug 12, 2026Credit cardsProblem when making paymentsProblem during payment processINFixedYes
Apr 18, 2026Payday & personal loansProblem when making paymentsORExplainedYes
Mar 8, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Jan 23, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Dec 18, 2025Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Dec 10, 2025Payday & personal loansProblem when making paymentsTXFixedYes
Nov 7, 2025Payday & personal loansProblem when making paymentsUTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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