Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 25850829 KeyBank

Explained
Company
KeyBank
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Colorado 80138
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 26, 2026Complaint received
  2. Aug 26, 2026Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with KeyBank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See KeyBank's record

More KeyBank complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueINExplainedYes
Sep 5, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 12, 2026Credit cardsProblem when making paymentsProblem during payment processINFixedYes
Apr 18, 2026Payday & personal loansProblem when making paymentsORExplainedYes
Mar 8, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Jan 23, 2026Credit cardsProblem when making paymentsProblem during payment processCOExplainedYes
Dec 18, 2025Credit cardsProblem when making paymentsProblem during payment processNCExplainedYes
Dec 10, 2025Payday & personal loansProblem when making paymentsTXFixedYes
Nov 7, 2025Payday & personal loansProblem when making paymentsUTExplainedYes
Sep 10, 2025Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience