Case file
Payday & personal loans
Complaint 21450472 KeyBank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 18, 2026Complaint received
- Apr 21, 2026Sent to KeyBank (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More KeyBank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | IN | Explained | Yes |
| Sep 5, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
| Aug 26, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Aug 12, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IN | Fixed | Yes |
| Mar 8, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Jan 23, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Dec 18, 2025 | Credit cards | Problem when making paymentsProblem during payment process | NC | Explained | Yes |
| Dec 10, 2025 | Payday & personal loans | Problem when making payments | TX | Fixed | Yes |
| Nov 7, 2025 | Payday & personal loans | Problem when making payments | UT | Explained | Yes |
| Sep 10, 2025 | Credit cards | Problem when making paymentsProblem during payment process | NY | Explained | Yes |
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