Case file
Bank accounts
Complaint 16043867 Card
Explained- Product
- Checking or savings account · Checking account
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 20, 2025Complaint received
- Sep 20, 2025Sent to Card
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Card complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 31, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | No timely reply | No |
| Apr 14, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | No timely reply | No |
| Mar 4, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | No timely reply | No |
| Feb 7, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Sep 26, 2025 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Sep 2, 2025 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Jun 30, 2025 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Jun 26, 2025 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Mar 17, 2025 | Bank accounts | Closing an accountCan't close your account | NJ | Explained | Yes |
| Feb 20, 2025 | Bank accounts | Closing an accountFunds not received from closed account | CO | Explained | Yes |
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