Case file
Bank accounts
Complaint 16205808 Card
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 26, 2025Complaint received
- Sep 26, 2025Sent to Card
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Card complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 31, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | No timely reply | No |
| Apr 14, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | No timely reply | No |
| Mar 4, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | No timely reply | No |
| Feb 7, 2026 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Sep 20, 2025 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Sep 2, 2025 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Jun 30, 2025 | Bank accounts | Closing an accountCompany closed your account | GA | Explained | Yes |
| Jun 26, 2025 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
| Mar 17, 2025 | Bank accounts | Closing an accountCan't close your account | NJ | Explained | Yes |
| Feb 20, 2025 | Bank accounts | Closing an accountFunds not received from closed account | CO | Explained | Yes |
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