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Debt relief & credit repair

Complaint 16364280 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Georgia XXXXX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 4, 2025Complaint received
  2. Oct 5, 2025Sent to Shellpoint Mortgage Servicing (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Debt relief & credit repairCharged upfront or unexpected feesWAExplainedNo
Jul 29, 2026Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Apr 21, 2026Debt relief & credit repairCharged upfront or unexpected feesVAExplainedYes
Feb 26, 2026Debt relief & credit repairCharged upfront or unexpected feesUTExplainedYes
Feb 3, 2026Debt relief & credit repairCharged upfront or unexpected feesNJExplainedYes
Dec 5, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Nov 3, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Aug 25, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Aug 21, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Jul 3, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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