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Debt relief & credit repair

Complaint 19803214 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Utah 84040
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 26, 2026Complaint received
  2. Feb 26, 2026Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Debt relief & credit repairCharged upfront or unexpected feesWAExplainedNo
Jul 29, 2026Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Apr 21, 2026Debt relief & credit repairCharged upfront or unexpected feesVAExplainedYes
Feb 3, 2026Debt relief & credit repairCharged upfront or unexpected feesNJExplainedYes
Dec 5, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Nov 3, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Oct 4, 2025Debt relief & credit repairCharged upfront or unexpected feesGAExplainedYes
Aug 25, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Aug 21, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Jul 3, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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