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Debt relief & credit repair

Complaint 21448467 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Debt settlement
From
Virginia 24538
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 21, 2026Complaint received
  2. Apr 21, 2026Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Debt relief & credit repairCharged upfront or unexpected feesWAExplainedNo
Jul 29, 2026Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Feb 26, 2026Debt relief & credit repairCharged upfront or unexpected feesUTExplainedYes
Feb 3, 2026Debt relief & credit repairCharged upfront or unexpected feesNJExplainedYes
Dec 5, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Nov 3, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Oct 4, 2025Debt relief & credit repairCharged upfront or unexpected feesGAExplainedYes
Aug 25, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Aug 21, 2025Debt relief & credit repairCharged upfront or unexpected feesFLExplainedYes
Jul 3, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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