Case file
Mortgages
Complaint 16839503 Zillow Group
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Application denials
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 27, 2025Complaint received
- Oct 27, 2025Sent to Zillow Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Zillow Group complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NM | Explained | Yes |
| Jun 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | FL | Explained | Yes |
| May 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| May 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CO | Explained | Yes |
| Mar 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | No |
| Nov 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MA | Explained | Yes |
| Mar 11, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IL | Money back | Yes |
| Nov 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | PA | Explained | Yes |
| Sep 8, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NC | Money back | Yes |
| Jun 1, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
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