Complaint 1693516 Citibank

Explained

Company: Citibank
Product: Prepaid card · General purpose card
Issue: Fees
From: Illinois 60559
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company chooses not to provide a public response

Dec 11, 2015Complaint received
Dec 16, 2015Sent to Citibank (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about fees

Received	About	Issue	State	Answer	On time
Mar 29, 2017	Prepaid & gift cards	Fees	OH	Explained	Yes
Dec 30, 2016	Prepaid & gift cards	Fees	OH	Explained	Yes
Nov 28, 2016	Prepaid & gift cards	Fees	FL	Explained	Yes
Oct 19, 2016	Prepaid & gift cards	Fees	NC	Money back	Yes
Oct 18, 2016	Prepaid & gift cards	Fees	CA	Money back	Yes
Oct 15, 2016	Prepaid & gift cards	Fees	TX	Explained	Yes
Aug 18, 2016	Prepaid & gift cards	Fees	RI	Explained	Yes
Jun 21, 2016	Prepaid & gift cards	Fees	OR	Money back	No
Feb 26, 2016	Prepaid & gift cards	Fees	FL	Explained	Yes
Jan 12, 2016	Prepaid & gift cards	Fees	AL	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works