Complaint 2168676 Citibank

Money back

Company: Citibank
Product: Prepaid card · General purpose card
Issue: Fees
From: North Carolina 27705
Filed by: Web
Company's answer: Closed with monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Oct 19, 2016Complaint received
Oct 21, 2016Sent to Citibank (2 days later)
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about fees

Received	About	Issue	State	Answer	On time
Mar 29, 2017	Prepaid & gift cards	Fees	OH	Explained	Yes
Dec 30, 2016	Prepaid & gift cards	Fees	OH	Explained	Yes
Nov 28, 2016	Prepaid & gift cards	Fees	FL	Explained	Yes
Oct 18, 2016	Prepaid & gift cards	Fees	CA	Money back	Yes
Oct 15, 2016	Prepaid & gift cards	Fees	TX	Explained	Yes
Aug 18, 2016	Prepaid & gift cards	Fees	RI	Explained	Yes
Jun 21, 2016	Prepaid & gift cards	Fees	OR	Money back	No
Feb 26, 2016	Prepaid & gift cards	Fees	FL	Explained	Yes
Jan 12, 2016	Prepaid & gift cards	Fees	AL	Explained	Yes
Dec 11, 2015	Prepaid & gift cards	Fees	IL	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works