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Student loans

Complaint 16943853 KeyBank

Explained
Company
KeyBank
Product
Student loan · Private student loan
Detail
Their investigation did not fix an error on your report
From
Michigan 48103
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 31, 2025Complaint received
  2. Oct 31, 2025Sent to KeyBank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More KeyBank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAIn progressYes
Sep 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Sep 10, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Sep 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMIExplainedYes
Sep 1, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jul 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Apr 28, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsAKExplainedYes
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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