Case file
Student loans
Complaint 1722011 Genesis Lending
Explained- Product
- Student loan · Non-federal student loan
- Detail
- Can't get flexible payment options
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Dec 31, 2015Complaint received
- Jan 5, 2016Sent to Genesis Lending (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Genesis Lending complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 22, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | MI | Explained | Yes |
| Jul 14, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | VA | Explained | Yes |
| May 17, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | GA | Explained | Yes |
| Apr 7, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | ND | Explained | Yes |
| Mar 31, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | IL | Explained | Yes |
| Mar 3, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | CA | Explained | Yes |
| Feb 27, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | MN | Explained | Yes |
| Feb 26, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | NJ | Explained | Yes |
| Feb 18, 2016 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Jan 7, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | NJ | Explained | Yes |
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