Case file
Mortgages
Complaint 17797978 PenFed Credit Union
Money back- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during or after closing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 22, 2025Complaint received
- Nov 22, 2025Sent to PenFed Credit Union
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | In progress | Yes |
| Mar 26, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | ME | Explained | Yes |
| Feb 6, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
| Jan 26, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | CA | Explained | Yes |
| Nov 21, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Money back | Yes |
| Oct 2, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | FL | Explained | Yes |
| Sep 30, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | IL | Explained | Yes |
| Sep 19, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Explained | Yes |
| Jun 18, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | Money back | Yes |
| Feb 3, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MO | Explained | Yes |
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