Case file
Mortgages
Complaint 19309851 PenFed Credit Union
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 6, 2026Complaint received
- Feb 6, 2026Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | In progress | Yes |
| Mar 26, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | ME | Explained | Yes |
| Jan 26, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | CA | Explained | Yes |
| Nov 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Money back | Yes |
| Nov 21, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Money back | Yes |
| Oct 2, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | FL | Explained | Yes |
| Sep 30, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | IL | Explained | Yes |
| Sep 19, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | VA | Explained | Yes |
| Jun 18, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | Money back | Yes |
| Feb 3, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MO | Explained | Yes |
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