Case file
Money transfers & apps
Complaint 1786152 Securus J
Explained- Product
- Money transfers · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Feb 12, 2016Complaint received
- Feb 23, 2016Sent to Securus J (11 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Securus J complaints about other service issues
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 10, 2016 | Money transfers & apps | Other service issues | PA | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | IL | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | PA | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | NJ | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | PA | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | MN | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | IL | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | VA | Explained | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | IL | Closed | Yes |
| Jun 10, 2016 | Money transfers & apps | Other service issues | AZ | Closed | Yes |
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