Case file
Mortgages
Complaint 17898833 Gateway First Bank
Fixed- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Phone
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Dec 1, 2025Complaint received
- Dec 1, 2025Sent to Gateway First Bank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Gateway First Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | OK | Explained | Yes |
| Aug 24, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | TX | Explained | Yes |
| Aug 15, 2026 | Mortgages | Trouble during payment processPayment process | OK | Explained | Yes |
| Aug 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | KS | Explained | Yes |
| May 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Money back | Yes |
| May 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | TX | Explained | Yes |
| May 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Mar 27, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | CO | Explained | Yes |
| Jan 31, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jan 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
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