Case file
Auto loans & leases
Complaint 17952608 Firstbank Puerto Rico
Explained- Product
- Vehicle loan or lease · Lease
- Detail
- Problem while selling or giving up the vehicle
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 2, 2025Complaint received
- Dec 11, 2025Sent to Firstbank Puerto Rico (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | PR | In progress | Yes |
| Aug 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | DC | Explained | Yes |
| Apr 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
| Nov 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | PR | Explained | Yes |
| Oct 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
| Apr 26, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
| Dec 7, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
| Nov 29, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | VA | Explained | Yes |
| Mar 17, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
| Apr 12, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | PR | Explained | Yes |
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