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Auto loans & leases

Complaint 21692899 Firstbank Puerto Rico

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
Puerto Rico 00617
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 29, 2026Complaint received
  2. Apr 29, 2026Sent to Firstbank Puerto Rico
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingPRIn progressYes
Aug 20, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanDCExplainedYes
Dec 2, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehiclePRExplainedYes
Nov 6, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanPRExplainedYes
Oct 17, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes
Apr 26, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes
Dec 7, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes
Nov 29, 2021Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offVAExplainedYes
Mar 17, 2021Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes
Apr 12, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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