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Money transfers & apps

Complaint 18025027 Ally Financial

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Florida 337XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 14, 2025Complaint received
  2. Feb 5, 2026Sent to Ally Financial (53 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Money transfers & appsMoney was not available when promisedCAMoney backYes
Aug 30, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Aug 13, 2026Money transfers & appsMoney was not available when promisedARExplainedYes
Apr 25, 2026Money transfers & appsMoney was not available when promisedIAFixedYes
Apr 10, 2026Money transfers & appsMoney was not available when promisedSCFixedYes
Apr 9, 2026Money transfers & appsMoney was not available when promisedCOMoney backYes
Mar 17, 2026Money transfers & appsMoney was not available when promisedWAMoney backYes
Jan 14, 2026Money transfers & appsMoney was not available when promisedPAFixedYes
Jan 8, 2026Money transfers & appsMoney was not available when promisedMNExplainedYes
Dec 20, 2025Money transfers & appsMoney was not available when promisedAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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