Case file
Money transfers & apps
Complaint 26107942 Ally Financial
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 30, 2026Complaint received
- Aug 30, 2026Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 4, 2026 | Money transfers & apps | Money was not available when promised | CA | Money back | Yes |
| Aug 13, 2026 | Money transfers & apps | Money was not available when promised | AR | Explained | Yes |
| Apr 25, 2026 | Money transfers & apps | Money was not available when promised | IA | Fixed | Yes |
| Apr 10, 2026 | Money transfers & apps | Money was not available when promised | SC | Fixed | Yes |
| Apr 9, 2026 | Money transfers & apps | Money was not available when promised | CO | Money back | Yes |
| Mar 17, 2026 | Money transfers & apps | Money was not available when promised | WA | Money back | Yes |
| Jan 14, 2026 | Money transfers & apps | Money was not available when promised | PA | Fixed | Yes |
| Jan 8, 2026 | Money transfers & apps | Money was not available when promised | MN | Explained | Yes |
| Dec 20, 2025 | Money transfers & apps | Money was not available when promised | AZ | Explained | Yes |
| Dec 14, 2025 | Money transfers & apps | Money was not available when promised | FL | Explained | Yes |
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