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Money transfers & apps

Complaint 18189058 Ally Financial

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Arizona 85712
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 20, 2025Complaint received
  2. Dec 20, 2025Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Money transfers & appsMoney was not available when promisedCAMoney backYes
Aug 30, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Aug 13, 2026Money transfers & appsMoney was not available when promisedARExplainedYes
Apr 25, 2026Money transfers & appsMoney was not available when promisedIAFixedYes
Apr 10, 2026Money transfers & appsMoney was not available when promisedSCFixedYes
Apr 9, 2026Money transfers & appsMoney was not available when promisedCOMoney backYes
Mar 17, 2026Money transfers & appsMoney was not available when promisedWAMoney backYes
Jan 14, 2026Money transfers & appsMoney was not available when promisedPAFixedYes
Jan 8, 2026Money transfers & appsMoney was not available when promisedMNExplainedYes
Dec 14, 2025Money transfers & appsMoney was not available when promisedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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