Case file
Student loans
Complaint 18128429 Citizens Bank
Explained- Product
- Student loan · Private student loan
- Detail
- Confusing or misleading advertising
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 18, 2025Complaint received
- Dec 18, 2025Sent to Citizens Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about getting a loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | SC | Explained | Yes |
| Jun 11, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | CA | Explained | Yes |
| Jul 21, 2025 | Student loans | Getting a loanConfusing or misleading advertising | MS | Explained | Yes |
| May 16, 2025 | Student loans | Getting a loanChanges in terms mid-deal or after closing | MD | Explained | Yes |
| Aug 1, 2024 | Student loans | Getting a loanChanges in terms mid-deal or after closing | NY | Explained | Yes |
| Mar 1, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | MA | Money back | Yes |
| Nov 24, 2023 | Student loans | Getting a loanDenied loan | AZ | Explained | Yes |
| Jul 29, 2023 | Student loans | Getting a loanConfusing or misleading advertising | NJ | Explained | Yes |
| Feb 2, 2023 | Student loans | Getting a loanFraudulent loan | MD | Explained | Yes |
| May 20, 2022 | Student loans | Getting a loanProblem with the interest rate | NY | Explained | Yes |
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