Case file
Student loans
Complaint 23135686 Citizens Bank
Explained- Product
- Student loan · Private student loan
- Detail
- Loan opened without my consent or knowledge
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 11, 2026Complaint received
- Jun 12, 2026Sent to Citizens Bank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about getting a loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 8, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | SC | Explained | Yes |
| Dec 18, 2025 | Student loans | Getting a loanConfusing or misleading advertising | NY | Explained | Yes |
| Jul 21, 2025 | Student loans | Getting a loanConfusing or misleading advertising | MS | Explained | Yes |
| May 16, 2025 | Student loans | Getting a loanChanges in terms mid-deal or after closing | MD | Explained | Yes |
| Aug 1, 2024 | Student loans | Getting a loanChanges in terms mid-deal or after closing | NY | Explained | Yes |
| Mar 1, 2024 | Student loans | Getting a loanLoan opened without my consent or knowledge | MA | Money back | Yes |
| Nov 24, 2023 | Student loans | Getting a loanDenied loan | AZ | Explained | Yes |
| Jul 29, 2023 | Student loans | Getting a loanConfusing or misleading advertising | NJ | Explained | Yes |
| Feb 2, 2023 | Student loans | Getting a loanFraudulent loan | MD | Explained | Yes |
| May 20, 2022 | Student loans | Getting a loanProblem with the interest rate | NY | Explained | Yes |
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