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Student loans

Complaint 8458717 Citizens Bank

Money back
Product
Student loan · Private student loan
Detail
Loan opened without my consent or knowledge
From
Massachusetts 02155
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Mar 1, 2024Complaint received
  2. Mar 1, 2024Sent to Citizens Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citizens Bank complaints about getting a loan

ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Student loansGetting a loanLoan opened without my consent or knowledgeSCExplainedYes
Jun 11, 2026Student loansGetting a loanLoan opened without my consent or knowledgeCAExplainedYes
Dec 18, 2025Student loansGetting a loanConfusing or misleading advertisingNYExplainedYes
Jul 21, 2025Student loansGetting a loanConfusing or misleading advertisingMSExplainedYes
May 16, 2025Student loansGetting a loanChanges in terms mid-deal or after closingMDExplainedYes
Aug 1, 2024Student loansGetting a loanChanges in terms mid-deal or after closingNYExplainedYes
Nov 24, 2023Student loansGetting a loanDenied loanAZExplainedYes
Jul 29, 2023Student loansGetting a loanConfusing or misleading advertisingNJExplainedYes
Feb 2, 2023Student loansGetting a loanFraudulent loanMDExplainedYes
May 20, 2022Student loansGetting a loanProblem with the interest rateNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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