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Mortgages

Complaint 1851014 Umpqua

Fixed
Company
Umpqua
Product
Mortgage · Other mortgage
From
Washington 98632
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Mar 25, 2016Complaint received
  2. Mar 29, 2016Sent to Umpqua (4 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Umpqua complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2017MortgagesLoan servicing, payments, escrow accountWAMoney backYes
Mar 16, 2017MortgagesLoan servicing, payments, escrow account-ExplainedYes
Nov 9, 2016MortgagesLoan servicing, payments, escrow accountWAMoney backYes
Nov 5, 2016MortgagesLoan servicing, payments, escrow accountORExplainedYes
Aug 25, 2016MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Aug 16, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Jul 20, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Jul 8, 2016MortgagesLoan servicing, payments, escrow accountORExplainedYes
Jun 24, 2016MortgagesLoan servicing, payments, escrow accountORExplainedYes
May 5, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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