Case file
Mortgages
Complaint 2442000 Umpqua
Money back- Product
- Mortgage · Home equity loan or line of credit
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 19, 2017Complaint received
- Apr 20, 2017Sent to Umpqua (1 day later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Umpqua complaints about loan servicing, payments, escrow account
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 16, 2017 | Mortgages | Loan servicing, payments, escrow account | - | Explained | Yes |
| Nov 9, 2016 | Mortgages | Loan servicing, payments, escrow account | WA | Money back | Yes |
| Nov 5, 2016 | Mortgages | Loan servicing, payments, escrow account | OR | Explained | Yes |
| Aug 25, 2016 | Mortgages | Loan servicing, payments, escrow account | NY | Explained | Yes |
| Aug 16, 2016 | Mortgages | Loan servicing, payments, escrow account | WA | Explained | Yes |
| Jul 20, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jul 8, 2016 | Mortgages | Loan servicing, payments, escrow account | OR | Explained | Yes |
| Jun 24, 2016 | Mortgages | Loan servicing, payments, escrow account | OR | Explained | Yes |
| May 5, 2016 | Mortgages | Loan servicing, payments, escrow account | WA | Explained | No |
| Mar 25, 2016 | Mortgages | Loan servicing, payments, escrow account | WA | Fixed | Yes |
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