Complaint 18531443 Powerpay

Explained

Company: Powerpay
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Charged fees or interest you didn't expect
From: Washington 991XX
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 7, 2026Complaint received
May 21, 2026Sent to Powerpay (134 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Powerpay complaints about charged fees or interest you didn't expect

Received	About	Issue	State	Answer	On time
Oct 1, 2026	Payday & personal loans	Charged fees or interest you didn't expect	VA	Explained	Yes
Jul 9, 2026	Payday & personal loans	Charged fees or interest you didn't expect	MA	Explained	Yes
Jan 30, 2026	Payday & personal loans	Charged fees or interest you didn't expect	NY	Explained	Yes
Dec 1, 2025	Payday & personal loans	Charged fees or interest you didn't expect	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works