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Complaint log

Powerpay complaint log

The newest complaints about Powerpay, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Sep 4, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Jul 28, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Jul 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Jul 9, 2026Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Jul 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Jun 22, 2026Payday & personal loansGetting the loanCAExplainedYes
Jun 9, 2026Payday & personal loansGetting the loanMDExplainedYes
May 22, 2026Payday & personal loansProblem when making paymentsILExplainedYes
May 6, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectVAExplainedYes
Apr 29, 2026Payday & personal loansProblem with additional add-on products or servicesRIExplainedYes
Apr 23, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCOExplainedYes
Apr 8, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsVAExplainedYes
Apr 3, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Apr 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanNHExplainedYes
Apr 2, 2026Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeMOExplainedYes
Mar 3, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Feb 27, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Jan 30, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Jan 7, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Jan 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Dec 12, 2025Payday & personal loansProblem when making paymentsMNExplainedYes
Dec 8, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneSCExplainedYes
Dec 1, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Dec 1, 2025Payday & personal loansProblem when making paymentsGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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