Case file
Student loans
Complaint 1860301 Account Control Technology
Fixed- Product
- Student loan · Federal student loan servicing
- Detail
- Having problems with customer service
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Apr 1, 2016Complaint received
- Apr 5, 2016Sent to Account Control Technology (4 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Account Control Technology complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 19, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | WA | Explained | Yes |
| Mar 21, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | OH | Fixed | Yes |
| Mar 7, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 30, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MA | Fixed | Yes |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | CA | Fixed | Yes |
| Nov 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | NY | Explained | Yes |
| Oct 6, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | VA | Fixed | Yes |
| Aug 19, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Fixed | Yes |
| Jul 28, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | PA | Explained | Yes |
| Jul 26, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | GA | Fixed | Yes |
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