Case file
Student loans
Complaint 1861478 Van Ru Credit
Money back- Product
- Student loan · Federal student loan servicing
- Detail
- Don't agree with fees charged
- Filed by
- Web · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 2, 2016Complaint received
- Apr 4, 2016Sent to Van Ru Credit (2 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Van Ru Credit complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 28, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | TX | Explained | Yes |
| Mar 11, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Mar 10, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | MI | Fixed | Yes |
| Mar 4, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | NC | Fixed | Yes |
| Jan 31, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | NC | Fixed | Yes |
| Oct 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | WA | Fixed | Yes |
| Aug 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | MI | Explained | Yes |
| Jun 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | PA | Fixed | Yes |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | FL | Fixed | Yes |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | VA | Fixed | Yes |
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