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Money transfers & apps

Complaint 18694541 Truist

Fixed
Company
Truist
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 75007
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 13, 2026Complaint received
  2. Jan 13, 2026Sent to Truist
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Truist complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 19, 2026Money transfers & appsUnexpected or other feesTXMoney backYes
May 16, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Apr 7, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Feb 24, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Dec 16, 2025Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Dec 2, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Nov 14, 2025Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Jun 16, 2025Money transfers & appsUnexpected or other feesMDMoney backYes
May 1, 2025Money transfers & appsUnexpected or other feesTXExplainedYes
Jan 23, 2025Money transfers & appsUnexpected or other feesGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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