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Money transfers & apps

Complaint 22367760 Truist

Money back
Company
Truist
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Texas 78703
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 19, 2026Complaint received
  2. Jun 11, 2026Sent to Truist (23 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Truist complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 16, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Apr 7, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Feb 24, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Jan 13, 2026Money transfers & appsUnexpected or other feesTXFixedYes
Dec 16, 2025Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Dec 2, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Nov 14, 2025Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Jun 16, 2025Money transfers & appsUnexpected or other feesMDMoney backYes
May 1, 2025Money transfers & appsUnexpected or other feesTXExplainedYes
Jan 23, 2025Money transfers & appsUnexpected or other feesGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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