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Case file

Credit cards

Complaint 18732429 Extra

Explained
Company
Extra
Product
Credit card · General-purpose credit card or charge card
Detail
Card opened without my consent or knowledge
From
Florida 32779
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 15, 2026Complaint received
  2. Jan 15, 2026Sent to Extra
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Extra complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Feb 26, 2025Credit cardsGetting a credit cardSent card you never applied forVAExplainedYes
Dec 4, 2023Credit cardsGetting a credit cardCard opened without my consent or knowledgeORExplainedYes
Aug 4, 2023Credit cardsGetting a credit cardCard opened as result of identity theft or fraudILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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